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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cienna Richmond

Cienna Richmond

July 1, 2026

5  out of  5
rating by Cienna Richmond
"Very polite, helpful and patient! Made my transition from my previous company quick and painless!"
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Andrew Erwin

June 30, 2026

5  out of  5
rating by Andrew Erwin
"A pleasure to work with. Fully transparent, informative, and top notch customer service."
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Trinidad Torres

June 30, 2026

5  out of  5
rating by Trinidad Torres
"Amazing Agent! Alen and his team were wonderful and provided me the best coverage for the best rate! I would highly recommend them!"
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Kyle Benson

June 26, 2026

5  out of  5
rating by Kyle Benson
"Quick and easy! Very friendly"
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Sammy Ross

June 24, 2026

5  out of  5
rating by Sammy Ross
"Al made it quick and easy to get an auto quote. Highly recommend working with him!"
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Janette DeMers

June 22, 2026

5  out of  5
rating by Janette DeMers
"Aimee made the process of buying a new policy very easy. She explained everything and answered all of my questions."
We responded:
"Hi Janette, thank you so much for your review! I’m happy to hear Aimee made the process easy and answered all your questions. We truly appreciate your business, thanks again!"
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Karla Santana

June 22, 2026

5  out of  5
rating by Karla Santana
"Great price, kind agent."
We responded:
"Hi Karla, thank you for the kind words! We’re so glad you felt taken care of and found a great price. We appreciate you!"
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Mike Hennek

June 19, 2026

5  out of  5
rating by Mike Hennek
"Fast and easy process to switch over to State Farm. Friendly staff that answered everyh question you could ever think of. Excited to do buisness with them!!!"
We responded:
"Thanks Mike! We greatly appreciate your support and are happy that we were able to help. Please reach back out anytime, thanks again!"
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Trisha Robinson

June 18, 2026

5  out of  5
rating by Trisha Robinson
"Very helpful. The same coverage as my previous carrier but $200 less a month."
We responded:
"Hi Trisha—thanks so much for the amazing review! We’re glad we could match the coverage you had and still save you about $200 a month! We really appreciate you trusting us!"
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jasmine trice

June 17, 2026

5  out of  5
rating by jasmine trice
"very helpful, and i’m just thankful to change insurances with such polite people"
We responded:
"Hi Jasmine—thank you for the kind words! We’re grateful you chose us, and we’ll always be here to help make insurance changes easy and smooth."
Profile photo of Amairani Arce Nava

Amairani Arce Nava

June 17, 2026

1  out of  5
rating by Amairani Arce Nava
"06/17/26 Update

What a sad decline in service from this agency:

• Early March I requested an address update for my renter's policy to take effect at the end of the month. 1st of April I had to make the request again and reiterate ALL the information previously given because no changes were made and no one said anything to me about making the request too early or anything like that.

• May 5th I submitted a Rerate Form and asked what proceeded after submission. I had to follow up AGAIN on May 11th because I received zero response. Fast forward to June 12th—I followed up once more because I never received the paper mail I was told I would receive. I was simply told by an agent to resubmit the form and was COMPLETELY IGNORED when I asked why was I not informed whatsoever that the form needed to be resubmitted.

• May 14th, while in desperate need for my auto policy to reflect my current residence address, I noticed that only my renter's showed the correct address while the auto showed the previous. I suppose it was my mistake not stating the obvious to the agent updating my renter's insurance but what kind of service doesn't ask if the auto should also be updated?

Getting my auto policy updated was such a back and forth and constant misinformation by the agents that I was simply left baffled by the level of incompetence and lack of customer service. People make mistakes, that's okay, but to ignore your customer who is relying on you for important information is absolutely unacceptable. The picture attached is the last communication I had with this agency and, unsurprisingly, no one ever responded.

~ ~ ~ ~ ~ ~ ~ ~ ~

Was quote shopping and not only do they have competitive prices but they also have fast, convenient and friendly service ! Just started my coverage with Big Al today— first time having insurance so i’m looking forward to a good relationship with this agency !! (:"
We responded:
"Amairani, you were awesome to work with and we are thankful that we were able to help! Please reach out to us if there is ever anything more we can do to assist, thank you again!"
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Raghu Kandakur

June 16, 2026

5  out of  5
rating by Raghu Kandakur
"Jeremy and Amiee are very helpful and got me the best landlord policy with great coverage and best price… thanks folks"
We responded:
"Raghu, thank you! Jeremy and Amiee are awesome—glad they helped you find the best landlord policy with great coverage and a great price. We appreciate you!"
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Destiny Hopkins

June 16, 2026

5  out of  5
rating by Destiny Hopkins
"Great customer service. Helped me get exactly what I was looking for at an amazing price"
We responded:
"Destiny, thanks for the great review! We’re thrilled we could get you exactly what you were looking for at an amazing price—our team will always take care of you."
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Bryan Ofina

June 15, 2026

5  out of  5
rating by Bryan Ofina
"they helped me a lot. got a good deal with them. they answered all my questions even though i asked a lot. they were really patient with me. best service i got"
We responded:
"Bryan, thanks for the great review! We’re so glad we answered all your questions and were patient through the process. Welcome to State Farm -we’re here anytime you need us."
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Jerry Chaney

June 12, 2026

5  out of  5
rating by Jerry Chaney
"Big Al made getting new car insurance extremely easy and fast. All done after about 10 minutes saving money monthly. Thanks Big Al!"
We responded:
"Jerry—thank you! We love making it easy 😊 We’re glad everything was quick and that you’re saving money. Thanks for choosing us!"
Profile photo of Javier Villanueva

Javier Villanueva

June 11, 2026

5  out of  5
rating by Javier Villanueva
"I reached out about a quote to switch over from another insurance company, not only did they beat my current rate by a lot but they made the transition easy! Super friendly and explained everything good."
We responded:
"Javier, thank you for the review! We’re excited we beat your current rate and made the switch easy. We’re here to explain everything clearly—anytime. Thanks again!"
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Nick Casteel

June 8, 2026

5  out of  5
rating by Nick Casteel
"Excellent service and fast"
We responded:
"Nick, thank you! We’re glad you received excellent service fast—thanks for choosing us and for the great review."
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Kim Harrington

June 5, 2026

5  out of  5
rating by Kim Harrington
"Amazingly easy process and service. Highly recommend."
We responded:
"Thank you, Kim! We’re so glad you found the process easy and the pricing great. We truly appreciate your recommendation!"
Profile photo of nqhntr

nqhntr

June 5, 2026

5  out of  5
rating by nqhntr
"Alen was excellent and very knowledgeable and helpful. Easy 15 minute sign up for my son and I."
We responded:
"Thanks for the review! We are thrilled that we were able to make the setup quick and help you understand your options—that's our goal. We appreciate you, thanks again!"
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Travis Leithead

June 4, 2026

5  out of  5
rating by Travis Leithead
"The crew were so helpful at explaining all my options and getting me the best discounts!"
We responded:
"Thank you, Travis! We’re glad the team was helpful and took the time to explain your options and discounts. We appreciate you choosing us for your insurance!"
Profile photo of River Cleming

River Cleming

June 4, 2026

5  out of  5
rating by River Cleming
"Super helpful “AL” helped me get a cheaper rate and helped me find my model and waited for payment to hit my account before charging me!"
We responded:
"Thanks, River! We love hearing that we helped you get a cheaper rate and made the process smooth from start to finish. We appreciate the kind words!"
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Paul Whitworth

June 4, 2026

5  out of  5
rating by Paul Whitworth
"Al was super helpful and easy to work with."
We responded:
"Thank you, Paul! We’re glad we were able to make everything straightforward and easy. We greatly appreciate your review."
Profile photo of Wendi Julian

Wendi Julian

June 2, 2026

5  out of  5
rating by Wendi Julian
"Al was very helpful with my quote and switching over with our vehicles and home was very smooth. Good job Alen and Ryan. Thanks to you both!"
We responded:
"Thanks, Wendi! We’re thrilled to hear your quote and switch-over for both vehicles and home was smooth. Thanks again!"
Profile photo of Leslie Barnett

Leslie Barnett

June 1, 2026

5  out of  5
rating by Leslie Barnett
"Al was great! He helped us understand the differences in pricing, listened to what I needed but let me know what my options were and all for a good price point. Would recommend."
We responded:
"Thank you, Leslie! We’re glad we helped you understand pricing differences and still were able to get you a great price point. We really appreciate the recommendation, you are wonderful!"
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Bryan Sevilla90

May 30, 2026

5  out of  5
rating by Bryan Sevilla90
"Ryan made it extremely easy and pressure free for me. I had spent days comparing other companies’ quotes, but I was sold after he did his best to find me the best price for what I was looking for. He gave me multiple options, suggestions, and seemed honest. Thank you to him."
We responded:
"Bryan, thank you so much for your comprehensive and amazingly positive review. We are so grateful to have had the chance to connect with you and help. Ryan rocks, and it is incredibly important to this hear this feedback. We greatly appreciate you!"